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Front Office Management
Front office management has a list of modules that facilitate the process of admission inquiries & follow-ups, inbound & outbound communications, visitors registry and so on.
The following modules are available in Front Office Management.
Modules |
Uses |
Admission Enquiry |
To manage the admission enquiries that comes through online and offline |
Phone Call Log |
To maintain all the in-call and out-call details. |
Postal Receive |
To maintain all the postal /courier received information. |
Postal Dispatch |
To maintain all the postal /courier dispatch information. |
Gate Pass |
To prepare and issue gate passes for students / staffs / employees. |
Visitors Register |
To maintain all the visitors’ information. |
Complaints Report |
To generate Complaint Report with different criteria. |
Define References |
To create different reference types for admission enquiries. |
Define Sources |
To create different sources of information (media) for admission enquiries. |
Define Visitor Purpose |
To create different visitor purposes to categorize them in the Visitors Register. |
Define Complaint Types |
To define complaint types in order to categorize them in the Complaint Register. |
Admission Enquiry follow up |
To follow up on the admission related enquiries. |