Front Office Management

<< Click to Display Table of Contents >>

Navigation:  »No topics above this level«

Front Office Management

 

Front Office Management

 

Front office management has a list of modules that facilitate the process of admission inquiries & follow-ups, inbound & outbound communications, visitors registry and so on.

 

The following modules are available in Front Office Management.

 

Modules

Uses

Admission Enquiry

To manage the admission enquiries that comes through online and offline

Phone Call Log

To maintain all the in-call and out-call details.

Postal Receive

To maintain all the postal /courier received information.

Postal Dispatch

To maintain all the postal /courier dispatch information.

Gate Pass

To prepare and issue gate passes for students / staffs / employees.

Visitors Register

To maintain all the visitors’ information.

Complaints Report

To generate Complaint Report with different criteria.

Define References

To create different reference types for admission enquiries.

Define Sources

To create different sources of information (media) for admission enquiries.

Define Visitor Purpose

To create different visitor purposes to categorize them in the Visitors Register.

Define Complaint Types

To define complaint types in order to categorize them in the Complaint Register.

Admission Enquiry follow up

To follow up on the admission related enquiries.

 

 

Front P3